AI integration & automation

Put AI to work on the tasks that eat your team’s time.

We integrate large language models and automation into the tools you already use, so enquiries get answered, documents get processed and workflows run themselves, with your data kept private and a human in control.

What we build

Practical AI, wired into your business.

No science projects. Every solution is scoped around a measurable outcome: hours saved, faster response times, fewer errors or new revenue.

AI assistants on your own data

Chat assistants for customers and staff that answer from your documents, policies and product data, with citations and hand-off to a human when needed.

  • Website, WhatsApp & Teams chatbots
  • Internal knowledge assistants
  • Retrieval-augmented, so answers stay accurate

Document processing & extraction

Turn invoices, contracts, forms, CVs and emails into structured data automatically, validated and pushed into your accounting, CRM or ERP system.

  • Invoice & receipt capture
  • Contract review & clause flagging
  • Email triage & routing

Workflow automation

Connect the systems you already use so approvals, onboarding, reporting and follow-ups happen without anyone chasing them.

  • Power Automate & Logic Apps
  • Zapier, Make & n8n
  • Custom integrations & APIs

Microsoft Copilot readiness

Get real value from Microsoft 365 Copilot. We prepare your data permissions, SharePoint structure and governance so Copilot is useful and safe, then build custom agents in Copilot Studio.

  • Data & permission readiness audit
  • Copilot Studio agents
  • Adoption training for teams

Custom AI agents

Agents that do multi-step work: qualify leads, draft quotes, reconcile records, research suppliers or monitor systems, and escalate to people at the right moment.

  • Sales & lead qualification
  • Operations & back-office agents
  • Human-in-the-loop approvals

AI features in your products

Add search, summarisation, recommendations, content generation or voice to the websites and apps we build, or to the ones you already have.

  • Semantic search & summaries
  • Personalisation & recommendations
  • Speech, vision & translation
How we deliver

Start small, prove the value, then scale.

  • 1. Opportunity reviewWe shadow your processes, quantify the time and cost of each, and rank the automations by payback.
  • 2. Pilot in weeks, not monthsA working solution on real data with a clear success metric, tested against hundreds of real examples before anyone relies on it.
  • 3. Production & governanceMonitoring, guardrails, audit logs, cost controls and a policy for what AI may and may not do in your organisation.
  • 4. Improve continuouslyModels and tools change monthly. We review quality and cost, and upgrade when it helps.
Safe by design

Your data stays yours.

AI only earns trust when it is private, accurate and accountable. Every solution we ship follows the same rules.

Azure OpenAIOpenAIAnthropic ClaudeCopilot StudioPower AutomateAzure AI SearchLangChainn8nPython
  • Private by defaultEnterprise model endpoints with no training on your data, encryption in transit and at rest, and data residency options through Azure.
  • Measured, not assumedEvery assistant and extractor is tested against a real evaluation set, and accuracy is reported before and after go-live.
  • Humans stay in controlApproval steps for anything that spends money, contacts customers or changes records, with full audit logs.
  • Costs you can seeUsage caps, per-workflow cost tracking and model choices tuned so quality and spend stay in balance.
Engagement models

From first experiment to AI-powered operations.

Pricing is confirmed after a short review of your processes. Every engagement includes evaluation, documentation and hand-over.

Discover

For teams that know AI could help but not where to start.

Fixed price · 1–2 weeks
  • Process & data review
  • Ranked automation opportunities
  • Copilot readiness assessment
  • Business case with payback estimates
  • Recommended pilot plan
Discuss Discover

Operate

Ongoing optimisation and new automations every month.

Monthly retainer · 30 days notice
  • Monitoring, quality & cost reviews
  • Model & tooling upgrades
  • New automations from a shared backlog
  • Governance & policy updates
  • Priority support
Discuss Operate
FAQ

AI & automation questions.

Is our data used to train AI models?

No. We use enterprise endpoints such as Azure OpenAI and the business tiers of OpenAI and Anthropic, where your prompts and documents are not used for training. Where required, data can stay within a chosen Azure region.

How do you stop the AI making things up?

Assistants answer only from your approved sources and show citations. We test against a set of real questions before launch, measure accuracy, and route anything the assistant is unsure about to a person.

We use Microsoft 365. Should we just buy Copilot?

Copilot is excellent for personal productivity, but it inherits whatever permissions and data sprawl already exist in your tenant. We prepare the tenant first, then add custom agents where Copilot alone does not cover a process. Often the biggest wins come from automating a specific workflow rather than a general assistant.

What does a typical first project look like?

Common starting points: a support assistant on your knowledge base, invoice or form extraction into your finance system, or automated lead qualification and follow-up. Each takes four to eight weeks and pays back within months.

What happens if a model provider changes or raises prices?

We build with an abstraction layer so the underlying model can be swapped with minimal change, and we re-run your evaluation set to confirm quality before switching.

Find the hours hiding in your workflows.

Book a free AI opportunity review. We map your repetitive processes, estimate the time and cost each one is burning, and recommend the two or three automations worth building first.