Privacy policy

Who we are

Prock Solution (“we”, “us”) operates the website procksolutions.com.ng. This policy explains what personal data we collect through this site, why, and how we protect it.

What we collect

• Contact form submissions: your name, email address, company, phone number (if provided) and the details of your enquiry.
• Email correspondence: messages you send to us and our replies.
• Usage data: anonymised analytics such as pages visited, approximate location and device type, if analytics are enabled on this site.

How we use it

We use your information solely to respond to your enquiry, prepare proposals, deliver services you have engaged us for, and improve this website. We do not sell personal data and we do not send marketing emails without your consent.

Legal basis and retention

We process enquiry data on the basis of legitimate interest (responding to your request) and, where a contract follows, to perform that contract. Enquiry data is retained for up to 24 months unless a business relationship is established, in which case it is kept for the duration of the relationship and any statutory period thereafter.

Sharing and processors

Your data may be processed by trusted service providers we use to run our business, such as email hosting (Microsoft 365), form handling and web hosting. Each is bound by data-processing terms and does not use your data for its own purposes.

Security

We protect data with multi-factor authentication, encryption in transit and at rest, least-privilege access and regular reviews of our own systems, in line with the practices we recommend to clients.

Your rights

You may request access to, correction of, or deletion of your personal data at any time, and you may object to or restrict its processing. Contact us at hello@procksolutions.com.ng and we will respond within 30 days.

Cookies

This website uses only essential cookies required for it to function. If analytics or marketing cookies are introduced in future, this policy and a consent notice will be updated accordingly.

Changes

We may update this policy from time to time. The date at the top of the page shows when it was last revised.